General Terms and Conditions of Sale - online shop

Scope of application These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between the online shop and its customers in the context of the sale of products. The GCS apply to all orders placed on the website.

Products by Carediffusion offers the sale of chairs adapted for senior citizens.

The products are described in detail on the site, including their characteristics, prices and any options available. Product photographs are provided for illustrative purposes and may differ slightly from the actual product.

Prices The prices displayed on the website are in euros and include all taxes.

Delivery charges may apply and are specified during the ordering process. reserves the right to modify prices at any time. However, the prices applied to an order will be those in force at the time the order is validated.

Orders Orders can be placed online on the website.

Once the order has been validated, an acknowledgement of receipt is sent by e-mail to the customer. reserves the right to refuse an order in the event of non-compliance with these GTC, unavailability of products or an ongoing dispute with the customer.

Payment Orders are paid for online using the payment methods available on the website.

The customer guarantees that he/she has the necessary authorisation to use the chosen method of payment. takes all necessary measures to guarantee the security of online transactions, but cannot be held responsible for problems related to external payment systems.

Delivery Products ordered are delivered to the address indicated by the customer during the ordering process.

Estimated delivery times are indicated on the website and may vary depending on the destination and availability of the products. makes every effort to meet these deadlines, but cannot be held responsible for delays beyond its control.

Right of withdrawal The customer has a withdrawal period of 14 days from receipt of the products to exercise his right of withdrawal without having to justify his decision.

The customer must inform in writing of their wish to withdraw.

Products must be returned in their original condition, complete and accompanied by any accessories. The customer is responsible for return shipping costs, except in the case of a defective or non-compliant product.

Customer service For any questions, complaints or requests for additional information, the customer may contact customer service by e-mail or telephone. Contact details are available on the site.

Intellectual property All content on the site, such as text, images, logos and videos, is the exclusive property of and is protected by French and international intellectual property laws. Any unauthorised reproduction or use of this content is strictly prohibited.

Disputes These GTC are subject to French law. In the event of a dispute, the parties will endeavour to find an amicable solution. Failing this, the French courts will have jurisdiction to settle the dispute.

These General Terms and Conditions of Sale may be modified at any time by, so we recommend that you consult them regularly.

Date of last update: 13/07/2023.